Move Beyond Legacy Collaboration
Deliver a modern collaboration experience with a partner-first business model and seamless migration paths for your existing customers.
The Zimbra Reality
Long-term commitment conversations with customers are getting uncomfortable.
Customers want chat, video, files, mobile — built in, not bolted on.
Limited 2FA, no per-domain SAML, no network-based access controls. Zimbra wasn't built for what procurement is asking now.
Running at scale means workarounds.
Maintenance and dependencies eating into margin.
The relationship that made the practice work no longer fits.
Introducing Carbonio
Trusted by organizations that demand security, control, and digital sovereignty.
Built by Zextras — the European, privately owned vendor committed to a partner-exclusive model.
Ubuntu and RHEL. Standard open-source administration. CLI-first tooling. Your team's expertise transfers.
Email, chat, video, files, co-editing, native mobile apps. One platform. One support surface.
Native multi-tenancy. Service mesh architecture. Automation-ready.
European-owned. On-premises, partner-hosted, or hybrid.
Under the hood
Carbonio runs as a coordinated service mesh — discovery, health checks, and dynamic scaling, all built in.
Side-by-Side Comparison
The capabilities your customers ask about, side by side. See where Carbonio leads — and where Zimbra falls short.
| Capability | Carbonio | Zimbra |
|---|---|---|
| Native chat, video, files, co-editing | ✓All four, native | ✗LimitedFiles (Drive / Briefcase), co-editing (Zimbra Docs), and chat (from v10.1) are native; video via integrations. |
| iOS and Android apps | ✓Full collaboration scope, multi-identity | ✗LimitedNo chat / video / files apps |
| External meeting links, waiting rooms, moderation | ✓Yes | ✗No |
| Persistent and on-demand meeting rooms with scheduling | ✓Yes | ✗No |
| Multiple meeting moderators | ✓Yes | ✗No |
| White-label and multi-tenancy | ✓MSP-native, turnkey | ✗LimitedPossible but requires manual per-domain configuration; not MSP-purpose-built. |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Per-user active mail replica | ✓Granular per-user replication | ✗PartialMulti-node and backup only — no per-user active replica |
| Infrastructure and version-agnostic restore | ✓Yes | ✗No |
| Capability | Carbonio | Zimbra |
|---|---|---|
| 2FA on web and mobile clients | ✓Yes | ✗Limited — partial web client coverage, no mobile |
| 2FA QR code support for mobile apps | ✓Yes | ✗No |
| Per-tenant choice of identity provider (Okta, JumpCloud, SimpleSAML, etc.) | ✓Yes | ✗No — single IdP across the entire infrastructure |
| Access restriction via trusted/office networks | ✓Yes | ✗No |
| European ownership | ✓Privately owned, European | ✗Depends on current vendor situation |
Stitching chat and video alongside Zimbra cost us deals to customers who wanted everything in one place. Moving to Carbonio meant one platform, one contract, and a sales conversation that finally matched what buyers were actually asking for.
Migration Without Disruption
Mailboxes, folders, metadata, calendars, contacts, distribution lists*, shared folders*, and customizations.
*Depending on the migration tooling path used.
Custom integrations, non-standard auth, heavy customizations, bespoke compliance setups.
Parallel-environment, phased cutover. Business continuity throughout. End-user experience stays familiar.
Migration tooling, partner documentation, and direct engineering access from Zextras.
| Deployment size | Engagement shape |
|---|---|
| Under 1,000 mailboxes | Defined short-cycle engagement |
| 1,000 – 10,000 mailboxes | Structured multi-phase project |
| 10,000+ mailboxes | Planned program with staged cutover |
Migration projects are revenue-generating engagements that shorten sales cycles and expand your services book.
We expected the move to Carbonio to be the hardest part. It became the most structured billable engagement we'd run in years — and the customers who came across thanked us for it.
Our Partner Commitment
Sold exclusively through partners. No Zextras direct sales. No SaaS tier letting customers bypass you.
Subscription plus services. Predictable income. Expanding deal size as your practice grows.
More than two decades of experience. European. Not funded by VC. Not tied to hyperscalers. 100% partner-led.
Win more deals
Your pipeline is yours. Margin scales with the practice you build.
Deliver with confidence
Training, certification, sandbox access, and engineering enablement — all part of the program.
Grow with the channel
Partner resources, sales leads, and growth opportunities you unlock as you progress through the program tiers.
What sold us on Carbonio wasn't the comparison sheet. It was that Zextras has no direct team competing with us, and no SaaS that lets customers go around us. That's the conversation we needed to have.
Why Trust Us
Independent. 100% bootstrapped. No VC funding. Long roadmap. No PE rollup, no hyperscaler exit.
Founded in Europe, for Zextras, sovereignty isn't a marketing angle — it's how we are structured.
The channel isn't one of several routes. It's the only route.
Built for regulated verticals, sovereignty-sensitive customers, specialized MSPs.
Enterprise, public sector, MSPs. Globally deployed.
Zextras technology serves more than 120 million users globally — across regulated, public-sector, and telecom environments.
FAQs
It does. The question is whether the platform direction is something you want to bet your practice on for the next decade.
No. Carbonio is an independent platform built by Zextras with its own architecture and roadmap. Your team is productive on it quickly because it runs on the Linux foundations your engineers already know.
Parallel-environment cutover. Mailboxes, calendars, contacts, shared folders, distribution lists (where the chosen tooling path supports them), and most customizations migrate with tooling. End-user experience stays familiar.
If your team knows Linux workplace stacks, the curve is weeks. Training and certification are part of partner enablement.
Native multi-tenancy. Service mesh architecture. Built for MSP service delivery, not retrofitted from single-tenant.
No. Sold exclusively through partners. No Zextras-hosted SaaS competing with your service delivery.
Lower operational overhead, fewer integrations to license, single support contract. TCO consistently beats Zimbra-plus-add-ons — before factoring in services revenue.
Take the Next Step
Build your practice on a partner-first platform. The program is open to system integrators, MSPs, cloud hosters, value-added resellers, and IT consultancies serving compliance-driven and security-sensitive customers.
| Capability | Carbonio | Zimbra |
|---|---|---|
| On-premises deployment | ✓Yes | ✓Yes |
| Cloud deployment | ✓Yes | ✓Yes |
| Hybrid deployment | ✓Yes | ✓Yes |
| Out-of-the-box compliance with privacy regulations (GDPR, LGPD, CCPA) | ✓Yes | ✓Yes |
| White-label and branding for ISPs and enterprises | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| 2FA for web client and mobile apps | ✓Yes | ✗LimitedPartial web client coverage, no mobile app 2FA |
| 2FA QR code support for mobile apps | ✓Yes | ✗No |
| SAML / Single Sign-On | ✓Yes | ✓Yes |
| Domain-level SAML configuration | ✓Yes | ✓Yes |
| Independent identity provider per domain (Okta, JumpCloud, SimpleSAML, etc.) | ✓Yes | ✗NoAll domains share one IdP across the infrastructure |
| Access restriction via trusted/office networks | ✓Yes | ✗No |
| Multiple dedicated passwords for mobile devices | ✓Yes | ✓Yes |
| Address book service for external clients (e.g., Outlook) | ✓Yes | ✓Yes |
| ABQ device control / remote wipe / MDM | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Embedded antivirus | ✓Yes | ✓Yes |
| Embedded antispam | ✓Yes | ✓Yes |
| Greylisting | ✓Yes | ✓Yes |
| SPF / DKIM / DMARC | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Email and calendar with multiple identity | ✓iOS and Android | ✗No |
| Corporate IM, group calls, video conferencing | ✓iOS and Android | ✗No |
| File management | ✓iOS and Android | ✗No |
| Multi-identity support | ✓Yes | ✗No |
| 2FA on mobile | ✓Yes | ✗No |
| QR support for account access | ✓Yes | ✗No |
| Active Sync support | ✓Yes | ✓Yes |
| Outlook support (email / contacts / calendar) | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Email management (scheduled send, reply on behalf, attachment preview, filters) | ✓Yes | ✓Yes |
| Shared items, accounts, folders | ✓Yes | ✓Yes |
| Contact manager, shared address book, autocomplete | ✓Yes | ✓Yes |
| Calendaring with sharing, free/busy, smart suggestions, recurring events | ✓Yes | ✓Yes |
| Search across email bodies, contacts, events, attachments, documents | ✓Yes | ✓Yes |
| Complex search queries with logical operators | ✓Yes | ✓Yes |
| Recover messages | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| File storage with versioning | ✓Yes | ✓Yes |
| Real-time collaborative editing | ✓Yes | ✓Yes |
| Multi-node architecture, scalability, load balancing | ✓Yes | ✓Yes |
| Sharing (internal, public links, access control) | ✓Yes | ✓Yes |
| Text messaging (1:1 and group) | ✓Yes | ✗LimitedNative chat module available from v10.1 |
| Video meetings (1:1 and group) | ✓Yes | ✗LimitedVia third-party integrations only |
| Screen sharing | ✓Yes | ✓Yes |
| Delegating group moderators | ✓Yes | ✗No |
| Multiple moderators | ✓Yes | ✗No |
| External user support in meetings | ✓Yes | ✗No |
| Private meeting rooms | ✓Yes | ✗No |
| Persistent and on-demand meeting rooms with scheduling | ✓Yes | ✗No |
| Sharable joining link | ✓Yes | ✗No |
| Waiting rooms | ✓Yes | ✗No |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Third-party cloud storage integration | ✓Yes | ✓Yes |
| Object storage support | ✓Yes | ✓Yes |
| User mail replica | ✓Yes | ✗PartialMulti-node and backup only — no per-user active replication |
| AWS S3 / S3-compatible | ✓Yes | ✓Yes |
| Hierarchical storage management | ✓Yes | ✓Yes |
| Automatic deduplication, compression, volume management, indexing | ✓Yes | ✓Yes |
| Mailbox database portability | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Administrative tools, domain settings, quota management | ✓Yes | ✓Yes |
| Multi-tenancy | ✓Yes | ✓Yes |
| Delegated administration | ✓Yes | ✓Yes |
| Granular administrative rights and permissions | ✓Yes | ✓Yes |
| Class-of-service-based user management | ✓Yes | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Disaster recovery | ✓Yes | ✓Yes |
| Single item recovery | ✓Yes | ✓Yes |
| Real-time backup / live database scan | ✓Works on email transactions | ✓Yes |
| Self-coherent backup (portable to another node) | ✓Yes | ✓Yes |
| Local account restore | ✓Yes | ✓Yes |
| Backup on external / offsite storage | ✓Yes | ✓Yes |
| Object/blob storage support for backup | ✓Yes | ✓Yes |
| Coherency check | ✓Yes | ✓Yes |
| Infrastructure and version-agnostic restore | ✓Yes | ✗No |
| Legal hold and eDiscovery | ✓Via Real-Time Backup with Legal Hold | ✓Yes |
| Capability | Carbonio | Zimbra |
|---|---|---|
| Ubuntu | ✓Yes | ✓Yes |
| Red Hat Enterprise Linux | ✓Yes | ✓Yes |
| VMware vSphere, XenServer, KVM | ✓Yes | ✓Yes |
| Chrome, Firefox, Safari, Edge browsers | ✓Yes | ✓Yes |